Pick your preferred plan

We make it easy to setup a Customer Service Bot in minutes. Choose one of our monthly subscription plans to get started immediately.

No credit card needed.

Free
€0

Forever

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Unlimited bots and channels
10 resolutions included
Set up in minutes
Chat support
No custom integrations
Standard NLP
Free forever
Start
€79

Per month

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Unlimited bots and channels
100 resolutions included
Set up in minutes
Chat support
No custom integrations
Standard NLP
1 month free trial
Grow
€299

Per month

+0.5€/extra resolution

Unlimited bots and channels
1000 resolutions included
Set up in minutes
Chat support
Custom integrations available
Standard NLP
1 month free trial
Enterprise
Let's talk

Per month

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Unlimited bots and channels
Unlimited requests
Customer success officer
Chat and e-mail support
1 custom integration included
Custom NLP
1 month free trial

What counts as a resolution?

A resolution is when the chatbot either provides the right answer to a user (user does not provide any negative feedback) or user request is identified by the bot as requiring human answer. We are pretty confident about our intent recognition rate so wrong answers are not counted.

What are custom integrations?

Botfuel Answers offers an extremely easy way to integrate with external APIs (such as for example Order Management systems). Custom integrations are available in some plans. For enterprise plan holders, the Botfuel Solutions team can do the integration to simple APIs.

What is standard and custom NLP?

All Botfuel Answers AI chatbots have been pre-trained with real user data ensuring that each industry-specific model has a very high level of understanding of natural language sentences (Standard NLP). In some cases, you may want to extend the Natural Language Processing offered by Botfuel to specific vocabulary (such as product names). This feature (Custom NLP) is available for Enterprise plan holders.