Unleash your customer service
Our E-commerce AI Chatbot frees you from repetitive tasks so you can focus on satisfaction and sales.
Hello Charlotte, I can see you are unsure about the delivery. Can I help you? 😀
Yes, I'd appreciate that
Top! We offer free home delivery from 49€ but you also have other options...
Customer service can't do everything
Buyers want immediate answers? They have many questions also in the evening and on weekends? They lack advice and product recommendations? Try Botfuel!
Contact rate
-40%
Average response time
30s
Satisfaction
+23%
The leading AI chatbot platform
For E-commerce and Retail
Helpdesk
Reduce inbound contacts by 40% while improving response times and satisfaction
Selfcare
Increase your self-care usage by a factor of 10
Presales
Boost your conversion rate by offering e-buyers recommendations and advice
Comment ça marche
Utilisation ultra-simple. Sans code, sans intégration.
Importation de votre FAQ
Nous nous occupons d'importer et d'adapter votre FAQ ou votre base de connaissances
Paramétrage de l'assistant
Nous paramétrons votre chatbot en fonction des parcours d'achat et des catégories de produits
Analyse des résultats
Vous observez l'impact de votre chatbot sur votre taux de contact et de satisfaction
Réduisez de 40% votre taux de contact
✔ Interface ultra-simple ✔ Plug & play ✔ Résultats en 1 mois