Why choose Botfuel Answers?

Cost savings

Automate up to 70% of your customer requests

Our chatbot comes pre-trained with the knowledge to handle up to 70% of the most frequent requests. And for the other half, it’s smart enough to pass the request onto a real support agent.

→ Estimate your cost savings

Easy setup

Set up in minutes (really!), not months

Implementing chatbots today can be a tedious and time-consuming process. We can actually get your chatbot tackling customer support issues in a matter of hours (or less). No programming required.

Industry customized

We know the questions, just provide the answers

Our team has poured over a wealth of data across multiple industries to understand precisely what questions customers ask most. Why waste time doing this on your own?

Simple yet powerful features

Get the best technology in a packaged solution

Best available NLP

Our awarded AI-fueled NLP technology achieves unrivaled understanding rates (often >90%)

Smart handover to agents

Our chatbots know when it’s time to pass a request over to a real customer support agent

Time-saving integrations

Easily connect to existing APIs to give users immediate order or reservation status

Integrated with your preferred apps and channels

Super easy setup

Chat and messaging

Be ready to answer on every channel

Users may use any available channel to try to reach your support. Make it easy for them to have immediate answers. Our chatbots can be deployed multi-channel on a variety of different platforms such as Webchat, Zendesk, Intercom, iAdvize, Facebook Messenger, WhatsApp, and others.

What our clients say

We help leading brands reduce customer support costs in a big way

"The need for instant exchanges with customers is becoming predominant in the daily business relationship"

Dominique Sampieri
Marketing Director

Latest stories

June 19, 2019

New integration - Botfuel meets Magento

Botfuel is a software company developing AI chatbot building platforms targeted at medium and large…

May 20, 2019

Take Control of the Booking Experience with a Hotel AI Chatbot

5 reasons why an automated booking assistant can give you a competitive edge Hotel booking can be…

April 20, 2019

Exceptional Customer Service is Key to Ecommerce Success

When Facebook attempted to launch chatbots for Messenger in 2017, they racked up a 70% failure rate…


Join 3,000 Customer service Managers who already have a head start

Get free customer service tips and resources delivered directly to your inbox

No charge. Unsubscribe anytime.