Bring presence and emotion throughout the customer journey
Be available and answer users' questions 24/7/365
Recognize customers and start highly personalized conversations with them.
Help your users choose the right product according to their preferences.
Use conversations to achieve more relevant recommendations.
Bring the right product pitch at the right time
At Botfuel, we have gained in-depth knowledge of how to design and deploy Shopping Assistants for our customers in order to optimise customer journeys and increase sales.
Analysis of qualitative and quantitative data, understanding target audiences and customer journeys. Interviews. Identification of optimisation paths.
Our experts in conversational design will help you put forward the best content, at the right step of the journey and for the right audiences.
Although our Shopping Assistants are very easy to set up, we assist you with the implementation on your website, the configuration of the solution and its deployment.
We show you how to track the ROI of your conversational campaigns and how to make the most of valuable user insights.