Ecommerce

Try the most outstanding Ecommerce experience

83% of online shoppers need support to complete a purchase. With Botfuel AI chatbot, you can immediately reach out to potential customers

What you get

Our AI chatbot for eEcommerce covers the most frequent user requests - more than 130 different types. We have extensively pre-trained the chatbot with real user data so that you don't have do it yourself. We usually cover 70% of inbound user traffic.

Categories covered

AccountBotClick & CollectCompany infoContactGifts and gift cardsMobile appOrder statusPaymentPromotionsReturnsRewards programShippingShopping onlineSmall talkStoresSubscriptionSupport and guarantees

1
Conversions

Turn browsers into buyers

83% of online shoppers need support to complete a purchase. With Botfuel, you can immediately reach out to potential customers

2
CSAT

Increase customer satisfaction

Proactive support leads to higher CSAT. It's proven.

3
Agent handling

Give your agents super powers

Botfuel gives you a comprehensive view of each customer’s conversation history, so you have the right context before reaching out.

4
Instant returns

Get more for the money

We have dozens of AI chatbots that drive leads, generate sales, and automate support for your Ecommerce business.

Ecommerce website



Our preferred partners

Botfuel can is easily integrated with leading Ecommerce platforms like Shopify, Magento, PrestaShop, WooCommerce and WordPress.

magento    wordpress    shopify    woocommerce

How it works

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1. Configure channels

With our pre-built integrations to the main chat and messaging channels, we've got you covered.
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2. Add your content

Focus only on providing the right answers, from your existing FAQ page or Knowledge Base.
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3. Track performance

Get immediate results and insights about your customers' frequent requests and problems.
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4. Increase precision

When you know what's important to your customers, it's easy to build a better Knowledge base.