Online banking

Get into the future of banking and customer service

Ensure your users' banking experience is seamless, because they know you’re always on-hand to help, whether it’s through a customer service agent or automated chatbot support.

1
FAQs

Provide the best service

Providing an automated service that answers questions like where is the closest ATM or branch, how can I reset my password, how can I block my lost card, etc.

2
Services

Provide a seamless customer experience

Answer simple account services and payment requests, questions about deposit and credit card accounts, transactions, payments etc.

3
Agent handling

Give your agents super powers

Botfuel gives you a comprehensive view of each customer’s conversation history, so you have the right context before reaching out.

4
Instant returns

Boost account openings

We have dozens of chatbots that drive leads, generate sales, and automate support for your business.

How it works

1. Configure channels

With our pre-built integrations to the main chat and messaging channels, we've got you covered.

2. Add your content

Focus only on providing the right answers, from your existing FAQ page or Knowledge Base.

3. Track performance

Get immediate results and insights about your customers' frequent requests and problems.

4. Increase precision

When you know what's important to your customers, it's easy to build a better Knowledge base.