A buyer who starts a conversation with a Shopping Assistant Chatbot is 3x more likely to convert
30% of e-commerce purchases take place in the evening and at weekends. If they have to wait several hours for an answer, most buyers will leave your website. With the Botfuel chatbot, removing obstacles to purchase is done night and day!
Launching, recruiting and training a pre-sales team is a time-consuming and expensive project. With Botfuel, for a small fraction of the cost, you can launch a Pre-Sales Assistant who can do part of the work.
Your customers ask for information and hesitate before buying expensive or technical products. If they don't find the right buying advice from you, they will look elsewhere. With the Botfuel Assistant, connected to the product catalogue, you bring your expertise and advice at the right time.
When the barriers to purchase are removed, the impact on the conversion rate is direct. On average, Botfuel Assistant users are 3x more likely to complete their purchase. What if Customer Support became a profit centre?