Botfuel blog
Learn more about Customer Support, AI, and E-commerce customer service
Our blog is dedicated to giving you tips and insights about customer service & AI applied to e-commerce and specific industries. Our objective is to help you understand the key points of customer support automation.
June 19, 2019
New integration - Botfuel meets Magento
Botfuel is a software company developing AI chatbot building platforms targeted at medium and large…
May 20, 2019
Take Control of the Booking Experience with a Hotel AI Chatbot
5 reasons why an automated booking assistant can give you a competitive edge Hotel booking can be…
April 20, 2019
Exceptional Customer Service is Key to e-Commerce Success
When Facebook attempted to launch chatbots for Messenger in 2017, they racked up a 70% failure rate…
March 19, 2019
Overcoming the Hurdles of Implementing Automated Customer Support
Today’s customers demand a lot from brands and businesses. When they have questions or need help…
March 12, 2019
Botfuel integration with iAdvize
Botfuel is pleased to announce the launch of its solution in iAdvize marketplace Botfuel is a…
March 04, 2019
The Future of AI-Fueled Customer Service Is Now
Today’s customers demand a lot. They don’t have the patience to wait for hours on the phone to get…
February 06, 2019
Created in 1976, La Française des Jeux (FDJ) manages lottery and sports betting activities in France…
February 06, 2019
Since 2014, La Poste Group has been pursuing its strategic plan "La Poste 2020: Conquering the…
January 01, 2019
Thanks for your interest in writing for the Botfuel blog! Guest posts are an excellent opportunity…